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Professional Summary
Highly motivated Technical Professional with CompTIA A+ and Network+ certifications and extensive hands-on experience in systems administration, network engineering, and modern application deployment. Proven ability to manage complex projects, troubleshoot intricate systems, and provide comprehensive operational support. Actively pursuing advanced security and networking certifications to build upon a strong foundation of practical IT skills.
Location: Florence, KY
Technical Skills
Professional Experience
Director of Operations
Seniors First Resources, Florence, KY | 2003 - Present
- Serves as the sole IT and operations lead, providing hands-on technical support for all hardware, software, and network infrastructure to ensure 100% business uptime.
- Executed a critical database migration from Microsoft Access to the KonnexMe cloud suite, managing the full project lifecycle.
- Manages data integrity by cleansing, formatting, and importing large client datasets from Excel into the company's cloud database.
- Coordinates all logistics and technical preparations for client-facing seminars, ensuring all marketing materials and equipment are deployed effectively.
Home Lab & Technical Projects
Certifications & Professional Development
Education
Master Certificate, Integrated Supply Chain Management
Michigan State University, 2014
Bachelor of Business Administration
University of Kentucky, 2006
Majors: Decision Science & Information Systems, Management